Before opening

Arizona Department of Health Services has Issued us our license.

On Wednesday, February 20th, after two and a half years of work, we had our licensing survey with AZDHS. It was quite extensive and we learned a lot about how to best operate our nursery. There were a few very minor items to take care of, all of which were completed within two days, and then we were given our provisional license to open. That means that we are fully approved by the State of Arizona to operate and to care for substance exposed newborns. This is a day that we have worked so hard for as a team and we rejoice in the great strength and determination of all who have given so much. To Jo and Leslie, our two founders, we can’t begin to thank you enough for leading us to this place. For our son Jake, who struggled in life because of his birth mother’s use of prenatal drugs, this is in your honor and for your memory. Mom and I will always love you and our care for these babies is because of you and how much you touched our lives.

Screen Shot 2019-03-11 at 3.17.35 PM.png

 We have a beautiful building, our license from AZDHS, and a staff ready to go.

The final step of gaining our AHCCCS insurance provider information is in the works and will be completed soon. Stay tuned for information on our Grand Opening in April. Our God is amazing.

Agency Coordination









We will be providing services to the AZ Behavioral Health Services (AzDHS) agency. However, most of the infants will be the ward of the AZ Department of Child Safety (AzDCS) Foster Care system.

We are meeting with the key managers in each organization to refine the relationships and transactions with each:

  • Authorization from AzDHS to provide care

  • AzDCS coordination for approval, documentation, and scheduling of their placement into Jacob's Hope

  • Definition of the criteria, requirements, and processes for intake from DCS

  • Documentation and reporting requirements while under care

  • Coordination, criteria, and responsibilities for visitation during care

  • Definition of the criteria, requirements, and processes for discharge from Jacob's Hope to DCS

A model exists that projects an initial infant loads of six per month for a few months then ramping slowly to the ten per month for a year. This model includes the equipment and services for this load. The following are the categories:

  • STAFFING: One Medical Director (medical doctor or nurse-practitioner), one or more registered nurses (depending on load), a Certified Nursing Assistant for each shift for two infants, President, Executive Director, Office Manager, Grant & Volunteer Manager, and (initially) one administration clerk.

  • OPERATIONS EQUIPMENT: A refrigerator, microwave, washer, and dryer have already been donated. But, various cleaning, storage, and office equipment will be necessary. The clinical management will be computer based and will require numerous PC notebooks. The office management and administration will also require computers that will be on the peer-to-peer network.

  • TRAINING: Specialized training will be provided for infant care and clinical management.

  Click on the above to see the items that we need. Contact us to arrange deliveries.


The AZ Department of Health Services (DHS) will license our operations and pay for services through AHCCCS. After the COO, DHS will perform inspections and reviews to verify the following:

  • Adequacy of the facility and equipment to provide the services (storage, utilities, rooms, safety, waste management etc). These are presently being examined, reviewed, and approved by the Board.

  • Adequacy of the polices, procedures, and processes (management, training, staffing, medical methodologies, records, controls, etc.). These are presently being drafted, reviewed, and approved in accordance with the AZ Behavior Health In-Patient Rules.

  • Completeness and accuracy of training, medical process orders, approvals, controls, and documentation. An automated clinical management system is under development and will be ready immediately when services start.

  • Adequacy of the tracking, billing, and audit features of the treatments and services. These functions are integrated into the clinical management system.